How-To: Power Cycle Docking Station
If your monitors, keyboard, mouse, or network connection aren’t working properly through your Dell dock, a quick power cycle may resolve the issue.
- Unplug computer from dock (usb-c cable)
- Unplug dock from power/ac adapter
- Hold power button on top of dock for 15-30 seconds
- Plug power/ac adapter back into dock (see image from step #2). It is important that the computer is NOT connected to the dock when you power up the dock
- Wait 15-30 seconds for the dock to 'boot' before proceeding. You do not need to touch the dock for this to happen, just wait.
- Plug the computer back into the dock with the usb-c type cable (see image from step #1)
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