MiCollab Desktop Application Training Guides

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• How-To: Sign into MiCollab Desktop App

  If MiCollab is prompting for an Authentication Key and you need to get signed in, please follow the steps below! Navigate to https://micollab.tmgnorthwest.com/ucs/micollab and enter your username firstname.lastname (example: joshua.renoe), then ...

• How-To: Sign into MiCollab Mobile App

  Are you wanting to access MiCollab from your cell phone? If so, follow the instructions below! Download the MiCollab for Mobile application to your phone using your phone's application library (iPhone App Store, Google Play Store, etc) Open your ...

• How-To: Manage MiCollab Voicemail

  Are you needing to set a permanent voicemail passcode (aka PIN) or record your voicemail greeting? Please review the steps below! Set a Voicemail Passcode Dial 5555 in the MiCollab desktop application, mobile application, or desk phone (if ...

• How-To: Manage MiCollab Ringer

  Mitel MiCollab provides users with advanced communication tools, including customizable ringer settings for incoming calls. This guide walks you through managing and customizing ringer settings to ensure you never miss important calls while ...